Read more about our thinking on collaboration and how it can enhance the business for professional service firms.

Technology - is it getting easier? - Published in Computers & Law, March 2001
Technology, in my view, is best used to do what is routine, repetitive and dull. In the absence of artificial intelligence capable of functioning as well as real intelligence, currently the preserve of humans, I think we should have the upper hand. Most of us still spend too much time doing what is routine, repetitive and dull. The aspiration of all professionals must surely be to spend their time well and profitably and so may rightly ask for technologies that genuinely allow us to do just that...

Moving from transmission to collaboration - Published in Computers & Law, April 2001
A recent report from think tank Demos addresses what it sees as the real challenge of e-government and urges, beginning with its title, 'Transformation, not Automation'. In summary, if all that results from the present e-government initiative is a migration of traditional practices and 'red tape' to an all-electronic process, then government, all of us, will have missed a defining opportunity that is now within reach...

Electronic workspaces - Published in Professional Marketing, April 2001
The better management of intellectual capital - people - and intellectual property assets - what those people create - is said to be of paramount importance to business success in the 21st century. Better risk management and corporate governance have also become an imperative. Building and sustaining business relationships, a principal objective of marketing, is more important than ever. In the world of professional services and if used intelligently, technology can genuinely assist businesses to meet all these needs...

Collaboration - the road to prosperity - Published in Managing for Success, the newsletter of the Law Management Section of the Law Society, September 2001
It is time to re-invigorate and re-position the legal profession in this country. Work must begin now to design and build a collaborative technology platform that will secure pole position for the legal profession in services to business and private clients. The reward for initiative will be prosperity and influence; the consequences of inaction will be decline and relegation...

New Age Computing - Published in Legal Director, April 2001
We are entering a new age of what Bill Gates has called 'collaborative computing', one that has the power to transform the world of commerce. In the world of professional services this will mean working service providers on a much more intimate basis - 'shoulder to shoulder' rather than 'at arm's length' - making service relationships more efficient, more transparent and more rewarding. This transformation will be driven by a fundamental shift from a traditional 'transmission' model to a collaborative one...

Intellectual asset management in 2010 - Published in Legal IT, December 2000
As we enter the second decade of the 21st Century, the transformation of the IAM industry from a combative to a collaborative standard has been largely completed. We have emerged, in the face of considerable resistance early on from the established interests and protectionist ethos within the legal profession, into an era of fierce co-operation to meet consumer and business needs...